Our Quality Department Aftersales Service provides solutions to our customers to resolve any problems they might encounter.
Our Aftersales Services’ aim is to provide:
- Fast, reliable and competent customer support;
- Assistance with ongoing training qualification of operators and maintainers;
- Diagnosis and troubleshooting of customers operational problems associated with wheels, axles and wheelsets;
- Prompt and effective spare or replacement parts supply.
Our close support of our customers in the field enables us to feed back their experiences to our R&D team, enabling us to maintain our core corporate values of outstanding performance and innovation.